Shipping Policy

📦 Shipping Information:

🚚 Orders Processed in 1–3 Business Days

🇮🇳 Pan India & 🌍 International Shipping Available

📍 Live Order Tracking

🎥 Parcel Opening Video Required for Claims

📞 Dedicated Customer Support

Important Notice:
Please inspect your parcel upon delivery and record a continuous parcel opening (unboxing) video. This video is mandatory for reporting any damaged, incorrect, or missing products and must be shared with us within 24 hours of delivery.

Last Updated: July 05, 2026

At Swadhan Sparkle OPC Private Limited, we are committed to delivering your orders safely, securely, and on time. Every order is carefully packed and quality-checked before dispatch to ensure your jewellery making materials reach you in excellent condition.

Please read our Shipping Policy carefully before placing an order.

Order Processing

Once your order is successfully placed, our team begins processing it for packing and dispatch.

Orders are processed on business days only (Monday to Saturday).
Orders placed on Sundays or public holidays will be processed on the next business day.
Every product undergoes a quality inspection before dispatch.

During festivals, sale events, or high-order volumes, processing times may be slightly longer.

Order Processing Time

Most orders are processed and dispatched within:

1–3 Business Days

Bulk, wholesale, customized, or high-volume orders may require additional processing time. Our team will inform you if additional time is needed.

Shipping Coverage

We proudly ship our products across:

🇮🇳 India
🌍 Selected International Countries

International shipping availability may vary depending on the destination country and applicable courier services.

Delivery Time

Estimated delivery timelines:

Within India

Metro Cities: 2–5 Business Days
Other Cities & Towns: 3–7 Business Days
Remote Areas: 5–10 Business Days

International Orders

Estimated delivery:

7–21 Business Days

Delivery times depend on customs clearance, destination country regulations, and local courier services.

Shipping Charges

Shipping charges are calculated based on:

Delivery location
Product weight
Package dimensions
Order value
Shipping method selected during checkout

The final shipping charges will be displayed before payment confirmation.

Free shipping offers, if applicable, will be clearly mentioned on the website during promotional periods.

Order Tracking

Once your order has been dispatched, you’ll receive:

Order Confirmation
Shipping Confirmation
Tracking Details (where available)

Tracking information will be shared via:

Email
WhatsApp (if opted in)

Packaging

We take extra care while packing every order.

Our packaging is designed to protect delicate jewellery making materials such as:

Clip Stones
Kundans
Beads
Bangles
Jewellery Tools
Adhesives
Accessories
Packaging Materials

Every shipment is securely packed to minimize the risk of damage during transit.

Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery is unsuccessful due to:

Incorrect address
Customer unavailable
Incorrect phone number

the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing:

Correct Name
Complete Shipping Address
Valid Mobile Number
Accurate PIN/ZIP Code

Swadhan Sparkle is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged or Tampered Parcels

If your parcel appears damaged, tampered with, or opened during delivery:

Do not accept the parcel if the damage is severe.
Immediately contact our customer support team.
Record a continuous parcel opening (unboxing) video while opening the package.

This video is mandatory for any shipping-related investigation, replacement, or refund request.