Last Updated: July 05, 2026

Welcome to Swadhan Sparkle OPC Private Limited (“Swadhan Sparkle”, “we”, “our”, or “us”). By accessing or using www.swadhansparkle.com, you agree to comply with these Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. Acceptance of Terms

By browsing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

2. About Swadhan Sparkle

Swadhan Sparkle OPC Private Limited is an Indian e-commerce company specializing in premium jewellery making materials, raw materials, tools, accessories, and related products for retail and wholesale customers.

3. Eligibility

By using our website, you confirm that:

• The information you provide is accurate and complete.
• You are legally capable of entering into a binding agreement.
• You will use our website only for lawful purposes.

4. Product Information

We strive to display accurate product descriptions, specifications, colours, and images.

However:

• Product colours may vary slightly due to photography, lighting, and screen settings.
• Handmade and decorative materials may have minor variations in appearance.
• Product dimensions and weights may have slight manufacturing tolerances.

These variations do not qualify as product defects.

5. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

• Update prices without prior notice.
• Correct pricing errors.
• Modify promotional offers.
• Discontinue products at any time.

The price applicable at checkout will be considered final.

6. Orders

Placing an order does not automatically guarantee acceptance.

Swadhan Sparkle reserves the right to:

• Accept or reject any order.
• Cancel suspicious or fraudulent transactions.
• Limit quantities purchased.
• Request additional verification before processing certain orders.

Customers will be notified if an order cannot be fulfilled.

7. Payments

We currently accept:

• Razorpay
• PhonePe
• UPI
• Cash on Delivery (where available)

All online payments are processed securely through authorized payment partners.

Swadhan Sparkle does not store your complete payment credentials.

8. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery timelines are provided for reference only and may vary due to factors beyond our control, including:

• Courier delays
• Weather conditions
• Public holidays
• Customs clearance (International Orders)

9. Return, Replacement & Refund

Please refer to our Return & Refund Policy for complete details.

Important Requirement

Any claim for damaged, incorrect, or missing products must include:

• A continuous parcel opening (unboxing) video.
• The request must be submitted within 24 hours of delivery.

Claims without a valid parcel opening video or submitted after 24 hours may not be accepted.

10. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact information.
• Providing the correct shipping address.
• Inspecting the parcel upon delivery.
• Recording a parcel opening video before using the products.
• Using purchased materials appropriately and safely.

11. Intellectual Property

All content available on this website, including but not limited to:

• Logo
• Brand Name
• Product Images
• Graphics
• Website Design
• Text Content
• Icons
• Videos

is the intellectual property of Swadhan Sparkle OPC Private Limited unless otherwise stated.

No content may be copied, reproduced, modified, or distributed without prior written permission.

12. Website Usage

Users agree not to:

• Misuse the website.
• Attempt unauthorized access.
• Interfere with website security.
• Upload malicious software.
• Use automated tools to scrape website content.
• Engage in fraudulent activities.

Violation of these terms may result in account suspension or legal action.

13. Account Security

Customers are responsible for maintaining the confidentiality of their account credentials.

Swadhan Sparkle is not responsible for unauthorized account access resulting from negligence by the account holder.

14. Third-Party Services

Our website may integrate third-party services including:

• Razorpay
• PhonePe
• Google
• Meta Platforms
• Courier Partners

Each service operates under its own terms and privacy practices.

Swadhan Sparkle is not responsible for the policies of third-party platforms.

15. Limitation of Liability

To the maximum extent permitted by law, Swadhan Sparkle shall not be liable for:

• Indirect damages
• Consequential losses
• Business interruption
• Delivery delays caused by third parties
• Customer misuse of products
• Events beyond our reasonable control

Our maximum liability shall not exceed the value of the purchased product.

16. International Orders

International customers are responsible for:

• Customs duties
• Import taxes
• VAT or local government charges

These charges are determined by the destination country’s regulations and are not included unless specifically stated.

17. Changes to Terms

Swadhan Sparkle reserves the right to modify these Terms & Conditions at any time without prior notice.

The latest version will always be published on this page with the updated revision date.

18. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Swadhan Sparkle OPC Private Limited

📍 MIG 89, 1st Floor, Bharath Nagar Colony, Moosapet, Hyderabad, Telangana – 500018

📧 swadhansparkle@gmail.com

📞 +91 79894 52324

🌐 www.swadhansparkle.com

At Swadhan Sparkle, we believe trust is built through transparency, quality, and exceptional service. These Terms & Conditions are designed to ensure a safe, fair, and reliable shopping experience for every customer. We appreciate your trust and look forward to being a part of your creative journey.